Knowledge base

Reservations (5)

Create reservations from the Dashboard and Tape Chart. Search for reservations, then Modify, process Check-ins, or Check-outs.

Rates, Policies, and Demand Management (3)

Managing Rates, Rates Grid, Building Rates, Seasons, Demand and Yield Management

Reports (9)

Night Audit and General Report Information

Setup (8)

Accounts (4)

General Account Information, Gift Certificates, and Unit Owner Accounting

E-Distribution, OTAs, GDS (5)

Expedia, Booking.com, Airbnb, TripAdvisor, VRBO, and the GDS

Training Videos (4)

To request a training video topic, send us an email at support@innroad.com

FAQs (2)

Bonus Information (1)

This is information that is only peripherally related to innRoad.

Credit Card Processing (4)

innRoad Payment, Merchant Partners, WindCave

Guest Portal (2)

An online portal where a guest can complete Online Check-in, Online Check-out and see details about their reservation.

Groups (6)

Create Group Accounts, Block rooms for an Account, or create Rooming Lists.

Guest Services (3)

Task List, Room Maintenance, and Housekeeping Status

Admin (2)