How to clean up duplicate Guest Profiles

Created by Alex Savchuk, Modified on Fri, Mar 15 at 7:10 PM by Alex Savchuk

How to clean up the duplicate Guest Profiles

 

  • Reservations => Guest History
  • Find the duplicate profiles by entering the guest name
  • It is easy to find it by the full name of the guest by checking the check box Combine

 

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  • Note the one that will be the main profile
  • Go to the reservations for duplicate profiles and update the Guest Info by finding the guest profile

 

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  • Go back to Guest History and inactivate the duplicate guest profiles

 

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