When setting up innRoad for a direct connection to your booking.com account when it comes time to complete the mapping you will want to make sure your rate plans are compatible. When doing this there is one setting that determines whether these rates will receive the information from innRoad or copy the information from another rate already available on booking.com.
This is usually when booking.com is asking you the following question when creating the rate:
How do you want to manage this rate plan?
When you get to this question you will see the following 2 options to pick from:
If it the first or only rate plan you have on booking.com you will want to select the first option to set a new rate plan. The reason for it as this builds the rate as an xml rate which will allow for it to receive information and updates from innRoad to sync to booking.com. When selecting it you should see a warning letting you know that extra steps are needed with your channel manger like below.
If you are setting up any secondary rates on booking.com, if it is to apply a XX% discount off your primary bookng.com rate, then you can select the option to based on one of your current rate plans. As this will then allow for you to set that discount right on booking.com. But when you do this setup, please note that all calculations are being done on the booking.com side and any corresponding rate plan on innRoad that is mapped to it will be overridden by booking.com, so any changes to it should be made on their portal. You can also confirm weather or not the rates you have created are under this setup by viewing your calendar on booking.com for any rate that has the box Not XML in it.
Attachments (2)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article