How to Move Line Items to another Folio

Created by Shruti Srivastava, Modified on Wed, Dec 4 at 7:08 AM by Alex Savchuk

Some reservations may require multiple folios to organize and allocate charges effectively. Here are a few examples:

  • Business Trips: A guest's room charges are covered by their company, but personal expenses such as add-ons or room service must be paid by the guest.
  • Group Bookings: Charges for shared amenities (e.g., meeting rooms) are billed to the group, while individual room charges are assigned to each guest's folio.
  • OTAs: The reservation is paid for at the OTA, but incidental expenses are billed to the guest directly.
  • Long Stays: For extended stays, charges may be separated by billing cycles (e.g., weekly or monthly) for easier tracking and payment.
  • Multi-room Bookings: In some cases, you'd want to consolidate the billing for a multi-room booking to a single "Master" folio, so it's easier to keep track of the charges and payments across the reservation.

How to Move Folio line items between Folios

  • Open the Reservation
  • Click Folio
  • Select the checkboxes next to the line items you want to move.
  • Select Bulk Action and select Move:
  • Select the Folio where the charges will be stored:x0
  • Click Move items.
  • Charges are moved to another folio within the same reservation.

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