Go to the Reservations module > Guest History
Search for the Guest Profile by using the search criteria. Once the profile is located, click on the Account Name.
Scroll to the bottom of the profile to the Notes section
Add a note
Save the note
Save the profile.
In the future, the note will be added automatically on all reservations created for the specific Guest's Profile.
Please note: The option is only for Notes and not for Tasks.
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