Reservations Bounced Emails

Created by Alex Savchuk, Modified on Fri, Mar 15 at 7:13 PM by Alex Savchuk

If an email is sent to a guest from innRoad and it bounces (delivery failed), innRoad will change the reservation email address to [email protected]

This bounce back can occur for a few different reasons. Here are some examples:

  • The email account Inbox has reached its capacity
  • The email address was typed incorrectly
  • The email address no longer exists
  • The email account has marked [email protected] as spam

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If you would like us to further investigate the reason for failure or provide you the original email address, please let us know at [email protected].

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