The innRoad Payments Dashboard is a hub for your Payments activity. 

It's a unified place where you can view: all transactions processed through the innRoad Payments gateway.

• See all processed payments, refunds, and chargebacks.
• Open a specific payment to see more details about the transaction.
• View and respond to chargeback claims.
• View the Deposits that were sent to your connected bank account.
• View your Statements that include processing volume for a specific month of transactions.
• View and take quick actions for Auto Charges and Payment Links.

This feature is only available if you're using the innRoad Payments gateway. Please reach out to support@innroad.com if you'd like to learn more.

How to view the Payments Dashboard

Follow the steps below to open the innRoad Payments Dashboard:

• Log in to innRoad.
• If you're a multi-property client, select a Property in the top-right corner first.
  
  
• Click Reports.
  
• Click Payments Dashboard in the navigation menu:
  

Transactions on the Payment Dashboard

Use the Payments Tab to view all Transactions processed on the innRoad Payments Gateway:

The Payments Dashboard allows you to review all payments processed for your property within a selected date range. Each row represents a transaction.

Find out about transactions shown on your Payments Dashboard here:

innRoad Payments Dashboard - Payments

Chargebacks on the Payments Dashboard

The Chargebacks tab helps you monitor and manage all chargeback activity for your property. This view gives you a quick snapshot of your chargeback rate, total cases, and the status of each dispute.

Find out how to increase your chances of winning chargeback claims by submitting the best evidence for each case here:

innRoad Payments - Chargebacks Overview 
Chargebacks - Dispute Evidence

Deposits on the Payments Dashboar

The Deposits tab on the Payments Dashboard is a comprehensive view of all funds that have been deposited into your bank account or are currently in transit. 

This allows you to reconcile the totals with your external bank statements and track the status of your payment batches.

You can find more information about the Deposits tab here.

Statements on the Payments Dashboar

The Statements Tab stores all of your payment processing monthly statements.

You can:

• Filter your statements by Year.
• Click any Statement row or the download icon to export the statement.

Find out more about Statements here.

Auto Charges and Links on the Payments Dashboard

View lal automatic charges and Payment Links for your property in a single view with high-level metrics.  

You can find out more about Auto Charges and Links here:

• innRoad Payments - Auto Charges overview
• innRoad Payments - How to create a Payment Link