Follow the steps below to issue a discount or partial refund
1. Open the reservation and navigate to the folio.
2. Select the effective date for the refund.
3. Click Add and select either the “Room Adj” or “Room Discount” from the ledger categories and add the reason for the refund into the description field.
4. Add the negative amount you want to remove from the reservation before taxes (ie -50, not 52.50)
5. Click Commit.
6. Click Save in the same line as the "commit" button.
