There are two options in innRoad when adding new items to a reservation.
Option 1:
1. Open your reservation and navigate to the folio tab.
2. Click "Add" to add multiple items to a reservation folio like additional charges and package items. This will cause a blank line item to appear at the bottom of the folio. Click Commit and the line item will be added to the folio.
Tips:
- Click Add multiple times to add multiple line items to a folio at once. For a repetitive charge, click Add once and then, before clicking Commit, use the arrow icon on the right of the item to copy the charge to each night of the stay.
- Use the check boxes to the left of line items to void multiple items at once.
Option 2:
On the Details page of the reservation there is a section titled “Add-Ons & Incidentals”. This can be used to add package items or incidentals to the reservation easily.
1. Click either “Add-Ons” (for package items) or Incidentals. Select the required item from your drop down. Enter the price and click save. This will automatically also appear on the folio tab.
Tips:
- Use the quantity field to increase the number of items the guest is adding to their folio.
- Use the red X to the right of the item to void it from the folio.
