Automatically Change Status to Guaranteed

Created by Alex Savchuk, Modified on Fri, Mar 15 at 6:58 PM by Alex Savchuk

If you'd like the status of a reservation to automatically change to Guaranteed (prior to check-in) after recording a payment, follow these steps: 

  • Go to the Setup Module
  • Properties
  • Options tab
  • Tick the box 'If deposit is recorded automatically set reservation to Guaranteed"
  • Publish to save your changes

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Please note:

  • If you have the "Require credit card for guarantee" setting enabled in Property > Options

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  • And you do not have a credit card save in the Payment Method section of the reservation
  • When you record a payment, it will not save and you will see an error message:

 

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  • ​Go ahead and add a credit card as a payment method, then record another deposit or manually update the status of the reservation

 

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