Creating Policies - Rates V2

Created by Alex Savchuk, Modified on Fri, Mar 15 at 7:12 PM by Alex Savchuk

Let’s Build some Policies -

VIDEO at the end of the article -

In this example rate I want to show you how to build some typical policies.

Please go to the INVENTORY TAB and then POLICIES

Select the appropriate CREATE NEW button

CANCELLATION POLICY

Add a Title to your Policy
Click on the CREATE NEW under Cancellation policies.

In our example we want the Reservation to be 100% refundable outside the 2 day window BUT 100% NON-REFUNDABLE within 2 days of check-in

Select PERCENT OF STAY from the Dropdown
Enter 100% in the number box
Select TOTAL CHARGES in the next dropdown
Select the NUMBER of days
Select WITHIN CHECK-IN DATE from the dropdown
Text will be automatically populated in the box – Slide the CUSTOM TEXT TOGGLE to add your own wording.
Click ADD POLICY

DEPOSIT POLICY

Add a Title to your Policy
Click on the CREATE NEW under Deposit policies.

In our example we want the Reservation to pay 50% of the Total Charges when making their reservation.

Select PERCENT OF STAY from the Dropdown
Enter 50% in the number box
Select TOTAL CHARGES in the next dropdown
Text will be automatically populated in the box – Slide the CUSTOM TEXT TOGGLE to add your own wording.
Click ADD POLICY

Please note:

% of Room charges--> calculates the % from (room charges + taxes)
% of Total Charges--> calculates the % from (room charges + taxes + fess + incidentals)

CHECK-IN POLICY

Add a Title to your Policy
Click on the CREATE NEW under Check-in Policy.

In our example we want the Balance Due on Arrival.

Enter 100% in the number box
Select CAPTURE in the next dropdown
Text will be automatically populated in the box – Slide the CUSTOM TEXT TOGGLE to add your own wording.
Click ADD POLICY

NO-SHOW POLICY

Add a Title to your Policy
Click on the CREATE NEW under No-Show policies.

In our example we want the penalty for a No-Show to be 100% payment.

Select PERCENT OF STAY from the Dropdown
Enter 100% in the number box
Select TOTAL CHARGES in the next dropdown
Text will be automatically populated in the box – Slide the CUSTOM TEXT TOGGLE to add your own wording.
Click ADD POLICY

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HOW THEY APPEAR

This is how they appear on your Booking Engine where your guests will need to CLICK TO AGREE to the Terms and Conditions. These will also appear on your Registration Card.