You can set different policies per Season within a specific Rate Plan. For example if you have different deposit & cancellation policies for holiday weekends.
When initially creating your rate you can select the default policies that will apply to this Rate when no other policy has been applied to the individual season within the rate.
Step 1 - Go to the INVENTORY tab and Select the RATES GRID. Select the rate you want to edit from the dropdown and Select the EDIT PENCIL.
Step 2 - You can review the overview of the rate and view the default policies that will apply to all seasons within this rate. But ultimately you will be going to the CALENDAR to update the specific seasons that will have the different policy applied.
Step 3 - Click anywhere within the color of the season you wish to change and click EDIT SEASON. If you are editing multiple seasons you will need to do each on separately.
Step 4 - Again you can review the rates and rules and restrictions, but ultimately you will click on POLICIES to make your updates here.
Step 5 - All of the Deposit, Cancellation, No-Show and Check-in policies will be listed here - select the one that will go with this season.
Step 6 - One updated - click SAVE. You can now go on to edit other seasons in the same way or finish.
Step 7 - Click the big SAVE RATE PLAN
The default Policy that is on the main page (that you saw in Step 2) of the rate will now no longer function for this season. The new Policy will override that policy and function for the edited season. Season policies and rules override the Rate Plans policies and rules.
If you have any questions please call Support 855-466-7623 x2
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