Split Room Reservation - How to edit a current reservation

Selecting Split Rooms will allow different rooms to be assigned for different dates in the reservation. 

1. Open the reservation – Click on the pencil icon (beside Stay Info) 
2. Select the option – Change stay details 
3. Click on the button – Split Rooms 
4. Select any of the options – Recalculate Rate, Change only for added/removed dates, or No rate change 
5. Click on Find Room button - You'll notice the split rooms are named Room A and Room B 
6. Select the room for Part A and then Part B 

• It will default to Room A which represent the first night(s) 
• Room A will reflect the original room that was assigned (in-house room) 
• By selecting the bar entitled Room for Part B, you may select the new room the guest will move to 
• Make sure the correct date is assigned to Part B for the room move 

Once you have selected the rooms for the room move, click on Save 

• If there is a price difference for the new room a pop up will show asking for confirmation for the additional charges 
• The same will apply if a refund is due 
• Select Yes and you will see the Trip Summary update with the new total

NEXT STEP - 

How to COMPLETE A ROOM MOVE FOR SPLIT ROOM RESERVATION will assist you in making the room they are moving FROM available to the next guest checking in.

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