Vrbo Occupancy Based Rates

Created by Alex Savchuk, Modified on Fri, Mar 15 at 7:00 PM by Alex Savchuk

If a property has Occupancy-based Rates (OBR) and Percent Fees that apply to room charges, guests will see a small “Property Fee” in addition to OBR. The issue is that Vrbo does not see OBR as a room charge, but innCenter does see OBR as a room charge. A percent fee that applies to room charges for a reservation that contains OBR will always be calculated a little differently between Vrbo and innRoad. 

  • As a result, we apply an “OBR Adjustment Flat Fee” to reservations received through Vrbo if the room class has both OBR and a percent fee. This ensures that the guest pays the same amount that the innRoad hotel expects to receive. 
  • It will be a small amount relative to the reservation, and it will always be labeled as a generic “Property Fee,” as all fees are currently labeled on Vrbo. 
  • Example: 

[fee calculated with OBR as part of room rate][fee calculated on “room rate” only] 

 

 

innRoad Vrbo
$100 room rate $100 room rate
+ $10 OBR x 10% fee 
--------  -------- 
$110 $110
x 10% fee + $10 OBR 
--------  -------- 
$121 total $120 total 
  • As a result, we create an OBR Adjustment Flat Fee that applies to these situations. It will comes across as a “Property Fee” on Vrbo. 

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