How to directly bill(Account transfer) the group reservations?

Created by Vania Viegas, Modified on Tue, Aug 5 at 2:54 PM by Vania Viegas

Account Transfer/Direct Billing is a process in which the guest's charges are transferred to the Group Account Master Folio for payment. Typically, when an account transfer is done, a single transfer is sent for all the charges on a reservation to the group account folio.

Account Transfer enables authorized guests to send all or part of their bill to the Account Master Folio where charges are accumulated. The property then invoices the group leader responsible for payment on the account.

For this option to be available on a group reservation, the Pay By Account setting on the group account is important.

Navigation: 

Step 1: Go to Groups Menu > Open the Group account

Step 2: In the Account Tab> Click on edit icon for Account details

Step 3: Ensure the "Pay By Account" set to Optional or Auto


  • Optional: Lets you select the Group Account as a payment option when paying on a group reservation, but the group account will not be the default payment method. For new group accounts, this option is preselected.
  • Auto: The Group Account is designated as the default payment method for the reservation. The user still needs to click on the "Take payment/Pay" button on the individual reservation to transfer charges to the account master folio.


If only part of the guest charges should be paid by the group account, then the charges can be separated into the Guest folio and Account folio in the reservation using Charge Routing, and then the user can process a payment using the group account in the reservation account folio. 


Steps to set Charge Routing:

Step 1: Go to Groups Menu > Open the Group account

Step 2: In the Folio Tab> Click on "gear icon" for Folio settings

Step 3: Ensure the "Charge Routing" option is set as desired.

  • Nothing: Does not route any of the charges automatically to the Reservation Account folio
  • All Items: Routes All charges go to the Reservation Account folio
  • Room charges Only: The room charges are posted to the account folio, and the remaining charges stay on the guest folio

Note: The above setting needs to be set before reservations are created and can be updated for the block and for individual reservations separately.


Once the desired reservations are paid for using the group account, you can generate a statement for the group leader to pay the dues on the Account master folio.



See Generate Statement






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