How to assign a Room Number for an Unassigned reservation

Sometimes, reservations are created as an Unassigned reservation. This means that the reservation is taking up availability of the room class, but not for a specific room number. This could happen when:

• An OTA reservation is created, but the same room is not available for the entire range of dates.
• A room was not assigned when creating the reservation.
• The booking engine is configured to create reservations without assigning rooms.

This guide will cover:

• How to Assign a Room Number via Reservation Details:
• How to Assign a Room Number via the Tape Chart:

How to Assign a Room Number via Reservation Details:

• Open the Reservation
• Click the pencil icon next to Stay Info
• Select Assign room number
• Click the Room Number dropdown
• Assign the Room Number 
  • Room Statuses:
    • C- Clean
    • I - Inspection
    • D - Dirty
      
• Click Save to apply changes.
  

How to Assign a Room Number via the Tape Chart:

• Go to Tape Chart
• Click Unassigned to see a list of Unassigned reserations:
  
• You will see the reservation on the right panel with the room class abbreviation and Stay Dates:
  
• Click and hold the reservation, and drag it to the desired room.
  
  
• Click Confirm Changes to apply the new room.