How to check Reservation History/Log

Created by Shruti Srivastava, Modified on Tue, Dec 3 at 10:12 AM by Alex Savchuk

The Reservation History section provides detailed information about every event in a reservation's lifecycle. For example, you can find:

  • Who created the reservation and when
  • When a specific task was added
  • Who updated the stay dates
  • How and when the guest booked the reservation

This section is especially useful for tasks like reviewing reservation charges, identifying when an incidental was added to a guest's folio, or answering questions about the reservation's history.


How to see the Reservation History

  • Log in to innRoad
  • Open a reservation you are interested in
  • Click History 

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