The Reservation History section provides detailed information about every event in a reservation's lifecycle. For example, you can find:
- Who created the reservation and when
- When a specific task was added
- Who updated the stay dates
- How and when the guest booked the reservation
This section is especially useful for tasks like reviewing reservation charges, identifying when an incidental was added to a guest's folio, or answering questions about the reservation's history.
How to see the Reservation History
- Log in to innRoad
- Open a reservation you are interested in
- Click History
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