How to create reservations with a Custom Rate / Special Rate / Manual Override

Created by Shruti Srivastava, Modified on Sun, Nov 17 at 1:59 PM by Shruti Srivastava

How to create a Reservation with a custom price

In some cases, you could offer special rates to specific guests, as a discount or to honor a previously mentioned price. You can save time by using the Manual Override Rate Plan, which allows you to customize the price for a specific reservation. 


How to Create Custom rate from New Reservations tab or from Tape Chart



Create a Reservation with a Custom Rate via New Reservations :

  • Click "New Reservation +"
  • Select Check In and Check Out date
  • sSet the number of Adult/Children
  • Click Rate Plans and select Manual Override
    • By default, the price of this Rate Plan is $0.
    • Set the per-night charge in the Rate Amount field. 
  • Select Room and Book a Reservation
  • Reservation will be created with the Custom rate.

Create a Reservation with a Custom Rate via Tape Chart

  • Go to Reservations
  • Click Tape Chart
  • Select Check-in and Check-out in the top-left corner
  • Enter the number of Adults/Children
  • Click Rate Plan/Promo and select Manual Override
  • Set the per-night charge in the Rate Amount field.
  • Click the search icon ?
  • Click on any "Available" section in the Tape Chart to assign the room class and room number for this reservation.


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