Ledger Balance Report

Created by Alex Savchuk, Modified on Fri, Mar 15 at 7:06 PM by Alex Savchuk

The Ledger Balance Report for a given date range, gives a breakdown of financial postings and transactions, based on the selected report criteria. It is essentially used to audit all transactions.  

This report can also be pulled based on each user and as shift report (specific hours of the day) which also makes it ideal for a shift change report. 

Report Variations 

  • Department Report: Selected when the payments and charges data is to be pulled up for a date range. 
  • Shift Report: Selected when the payments and charges data is to be pulled up for a specific time slot/shift between specific dates. 

Terminology Definitions 

  • Ledger Accounts: Categorizations of charges and payments that a user may want to add on a reservation/ account folio. 
  • Item status: Status of the line items on reservation/ account folios 

Report Input: 

 

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Report date range, referrals and market segment 

 

Fields 

Description 

“From” and “To” Dates 

  • Date range defined to pull up the ledger balance report  

Referrals 

  • List of all system and custom referrals created  
  • Every reservation/ account details page has a referral field which can be selected from a list of drop-down options. 

Market Segment 

  • List of all system and custom market segments created   
  • Every reservation/ account details page has a market segment field which can be selected from a list of drop-down options 

 

 

*Referrals and Market Segment categories are created under Setup> List Management

 

Item status on the reservation/account folios 

 

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Item Status 

Description 

Pending 

  • Line items added to reservation/ account folios. 
  • Includes manually posted credit card transactions and cash entries. 
  • The items are called pending when they have just been added on the folio and not posted or locked in the night audit. 

Posted 

  • Pending items which have been posted in night audit.  

Locked 

 

  • Items locked after posting them in night audit process 

Void 

  • Line items which have been voided on the folio 
  • Users can view these items by clicking “display void items” check box on the folio 

 

*The report can be run by selecting a combination/ all the above items as shown in the screenshot below. 

 

Items group by options based on ledger type, account number, user and reservation number 

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Group By 

Description 

Category 

  • Groups the report based on the ledger account type/ category 

Account Number 

  • Groups the ledger accounts as per the number allotted to each ledger account. User can use this feature to club all ledger accounts with the same account number. 

User 

  • Groups the report based on the user who updated the ledger account 

 

*The report can be run by selecting any one of the above options as shown in the screenshot below: 

 

Users 

 

Users 

Description 

Logged in User 

  • Displays the user id of the user who is logged in at the time of pulling up the report. 
  • Pulls up data, based on changes and updates made by the logged in user, for the date range defined. 

All users 

  • Pulls up data, based on changes and updates made by ALL users, for the date range defined.  

 

*The report can be run by selecting any one of the above radio buttons 

 

Summary and detail reports 

 

Detail Level 

Description 

Summary  

  • Shows the total amount of each ledger account category, for the date range defined. 

Detail 

  • Shows the detailed break up for each ledger account category, along with the total revenue, for the date range defined. 

 

*The report can be run by selecting any one of the above radio buttons 

 

Account types 

 

Corporate/ Member Accounts 

 

Unit Owners 

 

Travel Agent 

 

House Account 

Group 

 

Gift Certificate 

 

Advanced Deposits 

Reservation 

Selecting one or more of the account types listed above, pulls up payments, transfers and charges related data, linked to these accounts. 

 

Reservation Status 

 

In House: Pulls up data from all checked in reservations 

 

Departed: Pulls up data from all checked out reservations 

 

 

No Show: All reservations marked as no-show 

 

Group Blocked: Reservations created out of group blocks 

 

Cancelled: All reservations marked as cancelled 

Selecting one or more of the reservations statuses listed above, pulls up payments and charges related data, linked to these reservations. 

 

Tax exempt reservations data 

Tax Exempt 

Description 

  1. Yes 

Pulls up data only from reservations and accounts, setup as tax-exempt. 

  1. No 

Pulls up data from reservations and accounts, NOT set up as tax-exempt. Taxable revenue is posted under the respective tax ledger account on this report. 

Both 

a+b 

 

*The report can be run by selecting any one of the above radio buttons

 

Ledger Balance Report can be customized based on the Ledger Account types below: 

 

Ledger Account Types 

Definition 

Incidentals 

  • Additional services charged to a guest staying at a property 

Room Charge 

  • Nightly room rate charged to a guest staying at a property 

Payment Method 

  • Payment modes accepted by a property 
  • Includes all ledger accounts created as payment methods including pay by reservations and accounts. 
  • Manual Payments like cash, check and credit card transactions processed manually are indicated with a paper clip icon on this report. 

Tax 

  • Tax associated to taxable ledger items 

Transfer 

  • Indicates transfer of funds to accounts, groups and reservations.  

Account (Advanced Deposit) 

  • Payments processed before the arrival date of reservations 
  • Negative symbol indicates that the advanced deposit is liability until the guest checks in. 

Travel Agent Commission 

  • Total travel agent commission as per the percentage set under the travel agent items  

Distribution Method 

  • Displays the amount distributed to Unit owners and Travel agents using check. 
  • The Account Distribution features gives you the ability to automatically distribute (record) payments made or payments received, on an account.  

Gift Certificate 

  • Gift certificates created for the date range defined on the report criteria. 
  • Displays the auto generated gift certificate number and the internal gift certificate reference number 

Gift Certificate Redeemed 

  • Gift certificates used as payment methods on reservations 
  • Displays the auto generated gift certificate number and the internal gift certificate reference number. 

 

 

Report Analysis  

Upon giving the report inputs and clicking GO, data related to each ledger account, for the date range defined, is retrieved. 

The format of the report depends on whether it’s a summary or a detailed report. 

 

Summary Report: 

 

  • This report gives summary of each ledger account under its respective ledger type, without a detailed breakup.  
  • It also displays a sub total of each ledger type. 
  • Please refer to the sample template screenshots below 

 

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Detailed Report: 

  • This report gives detailed break up of each ledger account under its respective ledger type. 
  • It also displays a sub total of each ledger type. 
  • Please refer to the sample template screenshots below 

 

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Explanation of data under each Ledger Account Type: 

 

Ledger Account Type 

Report is based on the ledger account categories when the group by option is “category” and the order is as listed above (Refer the Ledger Account Types table) 

Ledger Account Name 

Sub-categories of the ledger account type 

Reservation Status 

Lists the reservation statuses selected in the report criteria  

 

Item Details

 

Date 

User 

Reservation 

Arrival 

Room 

Account/Guest 

Item Description 

Amount 

  • Date effective of the item posted/ transaction processed. 
  • All ledger accounts of a specific type/ category are grouped together.  

User id of the user who posted the item/ processed payment 

Reservation number on which the charges are posted/ payments are processed 

Arrival/ check in date of the reservation 

Room number associated to the reservation 

Account/ Guest name  

Description of the charges on reservation folio  

Amount of charges/s payment amount processed/ amount of manual charges added 

 

Total of sub-category (Ledger Account Name) 

$ 

Total of a specific ledger account category (Ledger Account Type) 

$ 

*This template is used for all ledger account types on the report 

 

Steps to run this report: 

  • Reports > Ledger Balances > Select range of dates using calendar > Do the required user selection 
  • Select detail level of report > Select report type  
  • Select categories/ filters as required > Click Go at the bottom of the page. 

 


 



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