Taking Payment from Multiple Credit Cards

Created by Alex Savchuk, Modified on Fri, Mar 15 at 7:06 PM by Alex Savchuk

It's easy to charge a guest wanting to use two different payment methods in your innRoad system. This article will tell you how to do so.

First, please note that any credit card information that you put in the "Payment Method" portion of the reservation is the default payment method for this reservation.

When it's time for you to charge a guest, Click on "TAKE PAYMENT" from the reservation.

 

mceclip0.png

 

The "Take Payment" screen appears. As mentioned previously, the card saved in the Guest Info section of the original reservation information will appear as the default.  

 

mceclip1.png

 

  1. In the box labelled "Payment Method" you can change the method.  To change the Credit card numbers please click the Green Key (if the credit card type is the same) and enter in the new information.
  2. If this is just a one time payment you may click LOG $212.33 at this point and the payment will be taken from the new Payment Method and applied to the Folio.  You will receive a "Payment Successful" Pop up to know it is done.  Click "CLOSE" to close the Pop-Up box.
  3. If you wish to replace the card you originally took when making the reservation you may place a check mark in the "Set as Main Payment Method" and this will REPLACE the information originally entered.

Additionally, you're also able to use the "SWIPE" icon to swipe the credit card and collect the data electronically.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article