Processing Check-outs is a best practice for using the innRoad PMS. It helps you keep your account organized, manage balances correctly, and perform automatic actions that happen after check-out.
- The reservation status updates to Checked Out..
- Remaining balances must be zero to complete checkout.
- This is configurable and you can allow Non-Zero balance check-outs as well.
- The room becomes available for housekeeping turnover.
- Any active authorizations on the Guest's card are released.
To check a guest out:
- Log in to innRoad
- Open the Reservation
- Click the Check Out button
- Click Proceed to Check Out Payment, in case reservation has outstanding balance.
- Take the payment and click Check Out
- Reservation becomes Departed, so check-out is complete.
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