The Guest Compliance Report lets properties export guest information to meet local laws and regulations. In some areas, this information must be shared with authorities like the police or fire department.

The report includes guest contact details, ID document info, and their check-in and check-out dates.

The Guest Compliance report has a separate permission to enable it, due to the sensitive nature of its data. Only User Roles with the "Ability to Access Guest Compliance Report" can see or access this report.

A User with access to Add/Edit a 'User Role' can grant this permission to other Roles, which will apply the change to all users with that Role.

You can learn more about Permissions and Roles here.

The Guest Compliance report can be run for multiple properties at once, or for a single property. 

What do I use the Guest Compliance Report for

Use the Guest Compliance Report to share required guest information with local authorities, such as police or fire departments. It helps your property stay compliant with local laws in areas where guest data reporting is mandatory.

The Guest Compliance Report will always display in-house Guests. 

How to Configure the Guest Compliance Report

There are 2 steps when configuring the Guest Compliance Report:

• Choose a Date Range
• Customize Sort Order

Step 1: Choose a Date Range

Select a date range from the pre-defined options, or enter a Custom Date Range.

The Report always shows a list of in-house guests. The date range is an additional way to filter the data.

Step 2: Customize Sort Order

Choose how you'd like to sort the report's output:

• By Arrival Date
• By Departure date

Click Run Report to see the output of the report.

Guest Compliance Report Output

When running the report, you should see a table with the following columns:

• Property Name (if running for multiple properties)
• Reservation #
• Arrival Date
• Guest Info
  • Name
  • If you collect this information:
    • Sex
    • Nationality
    • Birthplace
    • Date of Birth (DOB)
• Mailing Address
• Departure Date
• ID Documents